Faq

How can I use a Gift Card?

Please refer to the Terms and Conditions of each Gift Card to learn about how you can redeem yours.

When will my Gift Card expire?

Different Gift Cards have different validity periods. You will learn about the expiry date of yours after purchasing it.

How can I check the balance and validity of my Gift Card?

You can find the instruction within the Terms and Conditions of your Gift Card.

My Gift Card has no value or is not active. What should I do?

Please contact us at [email protected] or log in to your profile and submit a support request ticket.

Do I need to print my Gift Card to redeem it?

Gift Cards are usually digital products, but if printing is necessary, it would be mentioned within the Terms and Conditions.

Orders

I can’t order Gift Cards online. What should I do?

If you need assistance to complete your order, please contact us at [email protected] or log in to your profile and submit a support request ticket.

How can I cancel, modify or return my Gift Cards?

HiGift has a vast collection of 500+ Gift Cards and almost each one of them has its own policy, so please contact us if something’s wrong, and we see if your request is applicable or not.

Payment

What payment methods do you accept?

You can buy Gift Cards with Credit\Debit Cards and also our BitPay gateway makes it possible to buy Gift Cards with Cryptocurrencies like BitCoin.

My payment was unsuccessful. What can I do?

For any assistance, please contact us at [email protected] or login to your profile and submit a support ticket.

Can I use a Gift Card to buy another Gift Card?

No, you cannot use Gift Cards to make any purchases on this website.

Delivery

When will I receive my gift card?

‌You or your recipient will instanly receive your gift card via E-mail, SMS, or WhatsApp after purchasing, but in case of delay please allow up to 24 hours then cantact us at [email protected]

Can I send a Gift Card directly to a recipient?

 

Yes, you can send a Gift Card directly to anyone you like. We encourage you to send Gift Cards to your beloved ones as a very simple and useful gift.